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GuideStar has developed two specialized ORC report templates for relationship periodic surveys, a basic report templates and an advanced report templates plus customizable report templates for analyzing and reporting relationship survey results.

Relationship periodic surveys measure the quality of the relationship between an organization and a group that matters most to its success; i.e., customers, employees, distributors, network partners, etc. The specific dimensions measured in a relationship survey will vary depending on the group and are determined through a collaboration between a client and GuideStar analysts.

This type of survey is often designed as a survey program for tracking a variety of key dimensions of the relationship over time. The initial survey is used to establish a baseline of rating levels and to validate the key dimensions of the relationship. The subsequent periodic surveys are used to track and analyze benchmark trends over time.
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